Microsoft 365 License's - Implementation - Support - Cloud & Network Service


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Why Office 365 is good for small business



Stay up and runningno matter what happens

If your in-house system crashes, you’re stuck. You have no data, servers or website. Sending your data to the cloud means your applications, such as email, are always available, even if there’s a power outage, fire or flood.

No VPN required

Working remotely used to mean you needed help from the IT department to access your files from the office. Office 365 makes it easy to connect from anywhere. If you have an internet connection, you can work!

Properly synced mobile devices

Meetings, email and contact management are a big part of everyday life in a small business. When you use Office 365, email, calendar and contacts are all synchronized to work together. Update a contact on your mobile phone and it will be automatically updated across all your devices. This is a really cool feature to help small businesses get the most from Office 365.

Recurring monthly cost

Forget about upfront costs! Office 365 has a flexible monthly billing process that lets you add or decrease the number of users to suit your needs. This kind of scalable solution might be exactly what a small business is looking for to get started in the cloud.

Larger mailbox storage

We have this tendency to store all our email communications in our inboxes. Sometimes we try to clean it up, but we end up keeping every email we’ve ever sent or received. With a 50GB mailbox, this kind of housekeeping is behind you! Say goodbye to that red popup that tells you it’s time to clean up your email.

No more licensing upgrades!

XP, 2010, 2013 – There was always an upgrade cycle. Office 365 includes all licensing and it can be deployed company wide. This means every- one has the same version of Microsoft Office!

Data security and control

Data security in the cloud is no longer an issue. Office 365 has built-in security and continuous compliance so small businesses can focus on the right things. You always know where your data is and who has access to it, and you have a financially backed guarantee of 99.9% uptime. You can also remotely swipe all data when you need to. So, go ahead and store your data safely in the cloud. 

Nice things to know about Office 365

1. What is the cloud?

“The cloud” is a friendly way of describing web-based computing services that are hosted outside of your organization. When you use cloud-based services, your IT infrastructure resides off your property (off-premises). It’s maintained by a third party (hosted) instead of residing on a server that you maintain in your home or business (on-premises). With Office 365, for example, information storage, computation, and software are located and managed remotely on servers owned by Microsoft. Many services you use every day are a part of the cloud—everything from web-based email to mobile banking and online photo storage. Because this infrastructure is located online or “in the cloud,” you can access it virtually anywhere, from a PC, tablet, smartphone, or other device. All you need is an Internet connection.

2. Will Office 365 work with my copy of Office?
Office 365 is designed to work with the latest version of Office, Office 2016, Office 2013, and Office 2011 for Mac. Previous versions of Office, such as Office 2010 and Office 2007, may work with Office 365, but with reduced functionality. For more information, contact one of our small business specialists. If you have Office 2003 or an earlier version, you’ll have to update to a newer version to use Office 365. You can also
subscribe to one of the many Office 365 plans that include the latest version. Automatic updates are included.

3. Is Internet access required for Office 365?
Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, includ- ing email, conferencing, IT management, and other services.

Many Office 365 plans also include the desktop version of Office, such as Office 365 Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and know that the next time you connect to the Internet all your work will
be automatically synchronized. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet.

4. How safe is my data?
With Office 365, your data is safely hosted in one of Microsoft’s US datacenters staffed by world-class infrastructure and security experts. They follow best-in-class security processes and regular backup practices to meet strict compliance standards. With Office 365’s financially backed guarantee of 99.9% uptime, you will always have access to your data. You will always own and control your data, even if you decide to cancel your subscription at a later date.

5. How is Office 365 with MyVoipExpert different from Office 365 from Microsoft?
MyVoipExpert offers the same plans for Office 365, but here’s the difference. You get seamless A-to-Z migration and onboarding with a dedicated agent. We offer 24/7 customer support on all issues, by phone, email or chat. We’ll answer your calls within 40 seconds and resolve most tickets in less than 1 day. With Microsoft, you only get migration self-help guides and IT-level web support. Microsoft will provide 24/7 phone support, but only for issues that they decide are critical. If you have other support issues, you’re on your own.

6. Is it Lync or is it Skype?
Lync joined Skype in April 14, 2015 and is now available as Skype for Business. The features and control panel are basically the same with a bit of the Skype design.

7. What is Yammer?
Yammer is a social network for your business. To join your Yammer network, an applicant must have a working email address from your company’s domain. You can also create external networks to allow suppliers and customers to communicate with your company. Yammer helps you transform your teams into social networks to improve communication.

8. How can I migrate my data to Office 365?
Our MIDAS migration team handles the entire migration and onboarding experience. You can migrate from any platform with limited downtime and no data loss. Our team will take care of the account creation, migration and user provisioning to seamlessly migrate you to Office 365. We’ll also adapt and schedule the migration to fit your specific needs. Your dedicated onboarding agent will make sure you’re 100% up and running before we consider you fully migrated.